I have always liked how I'm safe buying things for my wife here
Very impressed by the customer service here! Kind and welcoming employees. Regular Jcrews could learn from the factory employees.
Who knew dressing so well could be so AFFORDABLE! Everything in store is AT LEAST 50% off! Know what else everything is? AWESOME! I had never shopped at J. Crew before about two weeks ago guys but now I'm literally obsessed. This is the best location I've been to so far. Their clearance section has mark downs PLUS 60% off lowest price marked. I got slim fitting dress shirts for $4!
Excellent customer service! Went in to buy an item that I knew they would not have in store, but Lela helped me track it down at another location which was already closed for the day. I called the other location the next day only to find out they were closed for remodeling. I called the grapevine mills store and spoke to Lela again. She remembered the exact item I was searching for and called a few more locations until she found it and got someone to hold it for me. A lot of work for a sale going to another store - Thanks Lela!
The customer service here is phenomenal, and that says a lot about the management here. So many outlet stores treat their consumers as if they were walking into Wal-Mart. NOT HERE. TIM the store director gave me 110 percent of his undivided attention while I shopped in his store, better yet the whole staff did. I will be driving all the way from Addison just to shop from this store!!!
J Crew Factory is a US Clothing Store based in Grapevine, Texas. J Crew Factory is located at 3000 Grapevine Mills Pkwy Suite 202, Grapevine, TX 76051, USA.
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