Good selection for high school girls
So pretty Great staff Fantastic prodct. I recommend this to everyone
I have been a customer at Francesca's for a very long time and often visit several different locations, including the ones out of state. Today I went in, happy to see to new arrivals. I customer entered before me and I didn't mind browsing the selection. If any one has visited a Francesca's before, they know that you are always greeted by a smiling sales associate. However that was not the case today.. I browsed some more and even had a sales associate browse the earrings selection right next to me, but not acknowledging more presence. That just bugged me, before exiting I went to the sales associate standing behind the counter, and asked for a manger. It turns out that sales associate, Chelsea was the manger on duty at the time. Once I explained the situation, she told me she was busying helping a customer and didn't mean to ignore me.. As someone who works in customer service, even a simple smile goes a long way.I hope in the future they learn how to properly handle multiple customers in the store, without "ignoring them"
Susie is awesome! It's hard to find genuine people who truly care about their customers nowadays. Definitely recommend this store!
Francesca S is a US Shoe Store based in Grapevine, Texas. Francesca S is located at 3000 Grapevine Mills Pkwy Suite 133, Grapevine, TX 76051, USA.
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