Horrible experience. Sales lady was very very rude. Kept saying buy now buy now, very pushy. made me feel dumb and stupid. Lied about everything. Bought anyways because i liked the couch. Asked about the 0% financing option said all they needed to do is run a credit report to make sure I'm a candidate. Actually they signed me up for a credit card which i never asked for. Guess that could be my fault for not reading the whole document. I asked if i could pay my monthly bills with a credit card and they said yes. That is not true either. Bank account draft only. They just tell you whatever you want to buy stuff. Sales lady said she would follow up in 2-3 weeks to let me know about delivery. Been over 3 weeks and heard nothing. Very unprofessional store in my opinion
Placed an order for a sofa and two chairs and was told it would take 8-10 weeks to custom make with our fabric selection. We have waited 16 weeks and still don't have our furniture. Our salesman seems annoyed when I call to inquire about it and does not return my phone calls. We have purchased furniture from Stacy's in the past and had a much better experience. Not sure if I will be a returning customer in the future:((
FYI - yes my last name is the same. However, we are not related. I am happy to find people that spell our name correctly. Highly recommend!
ordered a bedroom set which by the way was very expensive. staff are always helpful. the sales floor associate (Brandon) was very helpful. I can be a bit of a bother when it comes to a large purchase but Brandon remained helpful all the way. Before actual purchase I called there payment department which the young lady did not seem to friendly. Furniture looks great and is great quality. no complaints. It's been a year now since I purchased the bedroom set and I have to say it still looks great like the day I bought it. Quality furniture.
We bought all of our matresses here... 10 of them. Two couches and a few other things. They delivered them, on time and with very cautious delivery driver and helpers. One of the couches had a small issue with the back left foot. The laborers pointed it out to us, Stacy's replaced it within a week. We could not be more please.
Very pleased. We needed a new dinning room table. We shopped a few other places. We ate lunch at their Italian Resturant in the lobby, great soup!! We found flooring in the Peek's Showroom on the 1st floor. Then we got our new table... a floor sample at a great price!
Stacy Furniture Design is a US Furniture Store based in Grapevine, Texas. Stacy Furniture Design is located at 1900 S Main St, Grapevine, TX 76051, USA.
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